FAQ
Assistance with orders, returns, exchanges and customer care.
Ordering & Shipping
Orders can be placed through our website by selecting your desired items and completing the checkout process.
Yes, we offer nationwide delivery across Bangladesh, with estimated delivery times provided at checkout.
Standard delivery usually takes 2-5 business days, depending on your location.
Products & Quality
Mehruba offers premium Pakistani exclusive dresses curated for superior quality and modern design.
Yes, every piece is carefully inspected to ensure premium fabric, intricate detailing and excellent craftsmanship.
Yes, each product page includes a detailed size chart to help you choose the perfect fit.
Payments & Pricing
We accept online payments, bKash, Rocket and card payments for both retail and wholesale orders.
Wholesale orders may receive special pricing. Retail prices are displayed on each product page.
Yes, we use secure payment gateways to ensure all transactions are safe and encrypted.
Returns & Support
Yes, returns are accepted within 7 days of delivery, following our return policy guidelines.
You can reach our support team via email, phone or live chat on our website.
Please contact our support team immediately with order details and photos. We will resolve it promptly.